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Content Marketer and Ghostwriter for Gainsight Customer Success (Writing Samples)

For Gainsight I support the senior director of content marketing. I research, edit and ghostwrite blog posts (including the ongoing “Change the Game” series), buyer’s guides, and ebooks on behalf of senior executives to support the sales and marketing of this leading customer success platform.

The Buyer’s Guide to Customer Success Solutions

Successful Tech-Touch Onboarding In Three Steps With Gainsight PX

Change the Game in 5 Minutes: Omada Health Embraces 3 Unshakeable Pillars of Customer Success

Change the Game in 5 Minutes: How Commvault Transformed From Reactive Support To Proactive Customer Success

Change the Game in 5 Minutes: Janine Snead Achieves Consistency Through Automation

Change the Game in 5 Minutes: Will Rahim Embraces a Five-Year Plan

“I worked with Willow during my time at Gainsight. She jumped in enthusiastically and really leaned into learning about our technology to bring that out in our writing. She is speedy, pleasant and a joy to work with. I highly recommend Willow for your writing needs.”—Zoe Lefeuvre, Gainsight Senior Director, Solutions & Content Marketing